Privacy Policy

Data we collect

• GEO monitoring subscription form: email, brand name, industry, main market, plus the time you ticked the terms box, the terms version, your IP address and browser information (User-Agent).
• Landing page request form: name, the contact method and handle you choose (Telegram, LINE or email), industry, reference URL, wanted launch date, and browser information.
• Payments: Stripe collects card and billing details. We only receive the payment result, email, amount and Stripe customer ID, never the full card number.
• Account: the email you sign in with. After sign-in we set one necessary session cookie (httpOnly, 14 days), removed when you sign out.
• Free check: the brand name, domain, industry and market you enter, plus hashed email and IP used to count checks and prevent abuse.
• Online courses: purchases, reading progress and hashed IP addresses (to detect shared accounts). Paid chapters show the buyer’s email at the bottom. The time, terms version, IP and browser information of the consent tick at purchase are kept with the order.
• Server logs: for operations and abuse prevention, our hosting provider logs IP addresses, browser information and access times.

Why we use it

• To provide what you bought: set up GEO monitoring, confirm your questions, send reports and receipts, and agree landing page scope.
• To keep transaction and consent records for accounting and payment disputes.
• To keep the site secure and prevent abuse.

We do not sell personal data or pass it to advertisers.

Providers that process data

• Stripe: payment processing.
• Google Firebase (Cloud Firestore): storage of subscriptions, orders and form submissions.
• Vercel: website hosting and server logs.
• Cloudflare: DNS and forwarding of the support mailbox.
• Google Firebase Authentication: accounts and sign-in.
• OpenAI, Google (Gemini), Perplexity: the free check (ChatGPT only) and paid monitoring send questions (written from your industry and market, never containing your email) to these AI services’ APIs.
• Zoho Mail: transactional email such as sign-in links.
• Telegram: new requests and subscriptions are sent to our staff as messages containing what you entered in the form.

These providers may process data outside your country, including in the United States.

YouTube API Services

• We use YouTube API Services to upload the free preview videos of the RedClaw Academy course, with their captions and thumbnails, to our own YouTube channel. Only the channel owner (RedClaw LLC) uses this upload tool.
• Free chapter pages embed videos from our YouTube channel in YouTube’s privacy-enhanced mode (youtube-nocookie.com). Nothing loads from YouTube until you press play; after that, YouTube (Google) processes data such as your IP address and cookies under its own privacy policy.
• The tool does not read, store or share any other YouTube user’s data. On our own computer it keeps only the IDs of the videos, captions and playlist it uploads, and its authorization token.
• By using YouTube you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms). How Google handles data is described in the Google Privacy Policy (https://policies.google.com/privacy).
• Access can be revoked at any time on the Google security settings page: https://security.google.com/settings/security/permissions

Cookies and analytics

The site uses the cookie needed to keep you signed in, and loads Google Analytics 4 through Google Tag Manager to see which pages get read and where readers arrive from. Your email and form entries are never sent to the analytics tool. In the EEA, the UK and Switzerland, analytics and advertising cookies default to denied under Google Consent Mode v2 and a notice at the bottom of the page asks whether you accept analytics cookies; until you do, we receive only cookieless aggregate data there. Elsewhere they default to granted. Your choice is kept only in your browser (localStorage) and can be changed at any time under “Cookie settings” in the footer; accepting turns on analytics only, never advertising cookies. You can also block the tool with a browser setting or an extension. Stripe’s payment page uses cookies it needs under Stripe’s own policy.

How long we keep it

Subscription and transaction records are kept for the life of the service and then for as long as accounting and legal obligations require. You can ask us to delete request-form data that did not lead to a purchase at any time.

Your rights

Email support@redclawlabs.com to see, correct or delete your personal data, except transaction records we are legally required to keep.

Changes

When this policy changes, the version number and effective date at the top change too.